Services

Product Support Solutions.

Supporting our products and our partners beyond the point of sale:

  • Continuous product support service leveraging IMS’ expertise beyond brand partners.

  • IMS support personnel maintain extensive industry training on the manufacturer partners IMS promotes.

  • Support personnel can provide on-site consultative guidance and service for IMS brand partners.

  • Training packages customized to client needs.

  • Transparent quotation and pricing template guarantees customers peace of mind through fixed operational cost expectations.

 

Engineering Solutions.

Product selection and design direction are critical to a successful project delivery. IMS’ strengths shine when partnered with from the beginning. We provide:

  • Candid product guidance to meet client and partner needs.

  • Systems experience for hydronic and steam plants spanning over sixty years of organizational history.

  • Unparalleled product expertise on manufacturer brand partners to ensure deliverable needs are met or exceeded.